CPCP Reading References

Reading References

The listed references are intended to help exam candidates who are seeking options for exam preparation purposes.

Items that are accessible to both members and complimentary subscribers are denoted with a diamond (♦)

Exam Subject Area

Potential References

Broad resources, applying to multiple subject areas:

♦ Institute of Commercial Payments. Commercial Card and Payment Glossary
♦ Institute of Commercial Payments Government/K-12 Best Practices Guide
♦ Institute of Commercial Payments tips in conjunction with poll results (poll results are organized by topic on this page).
AFP. AFP^® Payments Decision Guide to Implementing a P-Card Program .
RPMG Research Corporation. Purchasing Card Benchmark Survey Results .

Available for purchase:

Purchasing Card Essentials: Institute of Commercial Payments' Guide to Establishing and Managing a Program
RPMG Research Corporation: North American P-Card Benchmark Survey Results; Complete Report

I. P-Card Benefits for
End-User Organizations

Approximately 4% of total exam weight

A. Procure-to-Pay Process Efficiencies

♦ Institute of Commercial Payments. Historical Insight on Commercial Cards
Institute of Commercial Payments. Understanding Your Processes and Related Costs
Institute of Commercial Payments. Understanding Your Processes and Related Costs (includes downloadable calculation worksheet)
♦ Institute of Commercial Payments. What Are Purchasing Cards?
♦ Institute of Commercial Payments. Why Use Purchasing Cards?
♦ Institute of Commercial Payments. P-Card Value Proposition
Mastercard. The Anatomy of a Transaction

B. Revenue Sharing

♦ Institute of Commercial Payments. Benchmark Report—Optimizing Revenue Sharing
Institute of Commercial Payments. Comparison: Revenue Share vs. Process Savings
♦ Institute of Commercial Payments. Revenue Share
Institute of Commercial Payments. Revenue Share Elements
Institute of Commercial Payments. Revenue Share and Tax Reporting

C. Management of Cash Flow and Days Payable Outstanding

♦ Institute of Commercial Payments. P-Card Value Proposition

D. Spend Data Availability

♦ Institute of Commercial Payments. The P-Card Process and Key Players
End-User Perspective. Analysis of P-Card Spend Limits
End-User Perspective. The Benefits of Evaluating Supplier Spend
Triplet Advisory Services. The Imperative of Spending Analytics for a Purchasing Card Program

II. Pre-Program Activities by End-User Organizations

Approximately 8% of total exam weight

A. Researching Internal P-Card Opportunity

♦ Institute of Commercial Payments. Program Implementation, Growth and Management
♦ Institute of Commercial Payments. What Are Purchasing Cards
IAPP. Keys to Better Project Management

B. Obtaining Management Buy-In

♦ Institute of Commercial Payments. Gaining Management Buy-In of the Card Program

C. Evaluating a One Card Solution

♦ Institute of Commercial Payments. Program Implementation Overview

D. Evaluating a One Card Solution

♦ Institute of Commercial Payments. One Card Overview
♦ Institute of Commercial Payments. One Card Resources

E. Creating the Business Case

♦ Institute of Commercial Payments. Best Practices Report
Institute of Commercial Payments. The P-Card Business Case

F. Project Planning

Institute of Commercial Payments. Purchasing Card Program Implementation

G. Identifying Stakeholder Needs

III. Request for Proposal (RFP)

Approximately 8% of total exam weight

A. Identifying Providers

♦ Institute of Commercial Payments. RFP Process for Selecting a Commercial Card Provider

B. Format

Institute of Commercial Payments. Sample RFPs and Related Resources
Institute of Commercial Payments. Institute of Commercial Payments Sample Library

C. Content

Institute of Commercial Payments. General Guidelines for an RFP Process
Institute of Commercial Payments. P-Card Specific Information for an RFP

D. Ethics

IV. Provider Selection Activities

Approximately 4% of total exam weight

A. Evaluating Submitted Proposals

Institute of Commercial Payments. Institute of Commercial Payments Samples Library

B. Technology Demonstrations

Institute of Commercial Payments. P-Card Specific Information for an RFP

C. Negotiations and Final Selection

D. Contract Terms

V. Program Implementation

Approximately 15% of total exam weight

A. Pre-Implementation Program Design

Institute of Commercial Payments. Purchasing Card Best Practices: The Key Elements of Building a World-Class Program
Institute of Commercial Payments. Purchasing Card Program Implementation
Institute of Commercial Payments. Situational Leadership Supports P-Card Program Management
AFP. Payments Decision Guide to Implementing a P-Card Program

B. Pilot Program

♦ Institute of Commercial Payments. P rogram Implementation
Institute of Commercial Payments. P-Card Program Pitfalls and Success Strategies

C. Program Rollout

Institute of Commercial Payments. Purchasing Card Best Practices: The Key Elements of Building a World-Class Program

VI. Industry Providers: Roles, Perspectives and Attributes

Approximately 8% of total exam weight

A. Card Issuers/Providers

♦ Institute of Commercial Payments. Industry Providers

B. Networks

♦ Institute of Commercial Payments. How P-Cards Work (process and key players)

C. Merchant Acquiring Community

♦ Institute of Commercial Payments. Interchange
♦ Institute of Commercial Payments. Merchant Discount and Interchange Overview
Visa. Interchange. What It Is. How It Works

D. Other

Institute of Commercial Payments. Optimizing Revenue Sharing Report (includes a section about card issuers' profitability)

VII. Managing the Program

Approximately 18% of total exam weight

A. Auditing

Institute of Commercial Payments. Auditing a P-Card Program
Institute of Commercial Payments. Automation Supports Program Growth
Institute of Commercial Payments. Exposing Risk and Leveraging Benefits in Your Card Program
Institute of Commercial Payments. Journey to Automation: 100% Automated Program in 100 Days
Institute of Commercial Payments. Level 3 Data—And You Thought You Wouldn't Get Caught!
Institute of Commercial Payments. Sample Library
Institute of Commercial Payments. Top 10 Auditing Tips for Travel Expense Reports
Databasics. How Technology Solves 3 Major P-Card Challenges
Databasics. How Recent P-Card Innovations Provide More Control and Increase Your Productivity

B. Controls

Institute of Commercial Payments. Analysis of P-Card Spend Limits
Institute of Commercial Payments. Common P-Card Program Controls
Institute of Commercial Payments. Fraud Prevention and Detection Report, Edition 3.0
Institute of Commercial Payments. Internal Agreement for P-Card Program Participants
Institute of Commercial Payments. Keys to Improving Commercial Card Expense Management
Institute of Commercial Payments. P-Card Control Environment Overview
Institute of Commercial Payments. Separation of Duties
Institute of Commercial Payments. Strong P-Card Policies and Procedures—Key to Building a Powerful P-Card Program
Institute of Commercial Payments. The 5 R's for Improving P-Card Compliance and Reducing Risk
Triplet Advisory Services. Purchasing Card Risk and Auditing: The New Frontier

C. Ongoing Communications

D. Training

Institute of Commercial Payments. Optimizing Revenue Sharing Report (includes a section about card issuers' profitability)
Institute of Commercial Payments. P-Card Program Pitfalls and Success Strategies
Institute of Commercial Payments. P-Card Training Methods: Advantages and Disadvantages
Institute of Commercial Payments. Sample Library
Institute of Commercial Payments. Spring Training Pays Off
Institute of Commercial Payments. Testing Program Participants
Institute of Commercial Payments. Transform Your Training Program

E. Metrics and Benchmarking

♦ Institute of Commercial Payments. Benchmarking Report: Measuring Your Program's Success
♦ Institute of Commercial Payments. Commercial Card Industry Status: Reports & Surveys
♦ Institute of Commercial Payments. Cost Savings: Purchasing Cards vs. Traditional Purchase Orders in the Government Sector
Institute of Commercial Payments. Elements to Include Within P-Card Business Case
Institute of Commercial Payments. P-Card Metrics
Institute of Commercial Payments. P-Card Program Pitfalls and Success Strategies
Institute of Commercial Payments. The Benefits of Evaluating Supplier Spend
Institute of Commercial Payments. The Importance of Benchmarking When Changing Providers
Institute of Commercial Payments. Understanding Your Processes and Related Costs
Institute of Commercial Payments. Using Various Card Types and Reporting Metrics Creatively to Maximize Your Program
TD Bank. Benefit Analysis Calculator

F. Program Reporting

♦ Institute of Commercial Payments. Commercial Card Industry Status: Reports & Surveys

G. Accounting

H. Working With Suppliers

♦ Institute of Commercial Payments. Educational Resources on Working With Suppliers
Institute of Commercial Payments. Sample Resources, Supplier Communications
Institute of Commercial Payments. Supplier Economics of Accepting Purchasing Cards
Institute of Commercial Payments. Virtual Card Supplier Acceptance

I. Partnering With Providers

Institute of Commercial Payments. Partnering With Your Provider
Institute of Commercial Payments. Partnering With Your Provider Examples

J. Records Retention

Institute of Commercial Payments. Internal Agreement for P-Card Program Participants
Institute of Commercial Payments. Procedure Manual for P-Card Administrators and Managers
Institute of Commercial Payments. Purchasing Card Manual for Program Participants
IAPP. Documenting Policies and Procedures

VIII. Program Optimization

Approximately 12% of total exam weight

A. Program Evaluation and Benchmarking

Institute of Commercial Payments. Checklists to Support P-Card Control Efforts
Institute of Commercial Payments. Conducting a P-Card Risk Analysis
Institute of Commercial Payments. P-Card Program Assessments
♦ Institute of Commercial Payments. Program Management, Optimization and Expansion
Institute of Commercial Payments. Sample of a Risk Analysis

B. Process Improvements

Institute of Commercial Payments. Purchasing Card Best Practices: The Key Elements of Building a World-Class Program

C. Optimizing Revenue Sharing

♦ Institute of Commercial Payments. Benchmark Report—Optimizing Revenue Sharing
Institute of Commercial Payments. Revenue Share: Common Elements and Optimization Tactics
Institute of Commercial Payments. Revenue Share Elements
Institute of Commercial Payments. The Rebate Conundrum—Basis Points or Dollars?

D. Program Staffing and Support

♦ Institute of Commercial Payments. Career Development and Program Staffing
Institute of Commercial Payments. P-Card Program Pitfalls and Success Strategies

E. Technology Automation

Institute of Commercial Payments. Automation Supports Program Growth
Institute of Commercial Payments. Exposing Risk and Leveraging Benefits in Your Card Program
Institute of Commercial Payments. How Technology Solves Three Major P-Card Challenges
Institute of Commercial Payments. Imaging Commercial Card Documentation
Institute of Commercial Payments. Journey to Automation: 100% Automated Program in 100 Days

F. Electronic Catalogs and Procurement

Accenture. The Evolving World of eCommerce Payments

G. Expansion

Institute of Commercial Payments. Commercial Card Consortiums
Institute of Commercial Payments. Convenience Checks—Another Payment Option
Institute of Commercial Payments. Global Expansion Considerations
♦ Institute of Commercial Payments. Program Optimization and Expansion Introduction

IX. Electronic Payables (ePayables)

Approximately 8% of total exam weight

A. Models/Types

♦ Institute of Commercial Payments. About ePayables
♦ Institute of Commercial Payments. Electronic Payables and Payments: What, Why, How
Institute of Commercial Payments. ePayables Case Study
Institute of Commercial Payments. ePayables Models: Graphical Depictions
Institute of Commercial Payments. How Electronic Payables Work
Institute of Commercial Payments. The Rebate Conundrum—Basis Points or Dollars?
Fraedom. Technology and the Changing Face of Cards in Purchasing
RPMG: Electronic Accounts Payable Benchmark Survey Results

B. Procure-to-Pay Process

Institute of Commercial Payments. Comparison Between P-Cards and Electronic Payables
Institute of Commercial Payments: Impact of Electronic Payables on Suppliers

C. Benefits and Challenges

Institute of Commercial Payments. Benefits and Implementation Considerations for ePayables
Institute of Commercial Payments. Case Study. The Rise of Virtual Card for Travel, a collaboration of IOCP end-users and providers
Institute of Commercial Payments. Impact of Electronic Payables on Suppliers
Capital One. Virtual Card Supplier Acceptance

D. Incorporating a Payment Strategy

Institute of Commercial Payments. Advancing AP Automation: The Benefits of a BIP Approach
Institute of Commercial Payments. Where Do ePayables Fit Into a Payments Strategy?
Capital One. Four Tips for Successful Virtual Card Implementation
Capital One. Payments Professionals Are Enthusiastic but Realistic About Payment Innovations
TSYS. Shifting Perspective: Three Best Practices for Growing ePayables by Increasing Supplier Acceptance
Visa. Scotiabank Helps the Kansas City Southern Railway Company

X. Card Acceptance by Suppliers

Approximately 10% of total exam weight

A. Economic/Fees

Institute of Commercial Payments. Merchant Discount and Interchange Overview
Institute of Commercial Payments. Interchange Legislation, Regulation and News
Institute of Commercial Payments. P-Card Interchange
Institute of Commercial Payments. Large Ticket Interchange
♦ Institute of Commercial Payments. Why Use Purchasing Cards? (includes a section about suppliers).
♦ Institute of Commercial Payments. How P-Cards Work (process and key players).
PCI Security Standards Council™ website (addresses the PCI DSS).

B. Benefits

Institute of Commercial Payments. Supplier Economics and Benefits of Accepting Cards
Institute of Commercial Payments, Accenture. End-User Perspective on Suppliers' Acceptance of Card Payments
♦ Bank of Canada. Merchant Acceptance of Cash and Credit Cards at Point of Sale

C. Data

Institute of Commercial Payments. Data Security
♦ Institute of Commercial Payments. Levels of Transaction Data.

XI. Regulatory Topics

Approximately 5% of total exam weight

A. Sales Tax/Value-Added Tax (VAT)

Institute of Commercial Payments. IRS Issues Guidance on Tax Treatment of Cell Phones
♦ Institute of Commercial Payments. Sales and Use Tax in the U.S.

B. Sarbanes-Oxley Act

♦ Institute of Commercial Payments. Durbin Amendment.
♦ Institute of Commercial Payments. The Sarbanes-Oxley Act and Its Impact on Purchasing Card Programs

C. Regulatory Oversight of Industry Pricing/Fees and Practices

♦ Institute of Commercial Payments. Government Charge Card Abuse Prevention Act of 2012, Public Law 112-194
♦ Institute of Commercial Payments. 1099 Basics and Related Commercial Card Impact
Institute of Commercial Payments. About Surcharging
Institute of Commercial Payments. Surcharge Change Within Networks' U.S. Merchant Rules
♦ Institute of Commercial Payments. Interchange Regulation
Institute of Commercial Payments. Debate Related to Interchange Regulation in U.S.
Act Now Training. The California Consumer Privacy Act (CCPA)

Recommend a Resource for Study Purposes

If you are aware of good references not already on this list (that align with one or more topics on the CPCP exam content outline), please let us know! Contact heidi.kaliher@iocpnow.com.