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Annual Conference Logistics for Providers

Provider Logistics


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Logistics 

We've created the following information to assist you as you prepare for your conference participation. Please read everything carefully, and contact us if you have any questions.

 Deadlines/Dates Task
 Today -Maximize your exposure to our audience by completing session template(s), exhibit and sponsorship contracts today
-Website exposure and communications are happening now
 December 2 -Partner Sponsors: submit your approved session description template(s) to receive one additional conference pass
-First early incentive to turn in your completed session template(s), exhibit and additional sponsorship contract(s) to be included in two emails dedicated to provider participation
 January 6 -Second early incentive to turn in your completed session description template(s), exhibit and additional sponsorship contract(s) to be included in an email dedicated to provider participation
 February 10 -Deadline to turn in your completed session description template(s) and speaker photo(s)
-Exhibit table routing begins; goes one-by-one
 March 3 -Deadline to submit Global Provider Directory contract and components
-Last day to submit exhibit sponsorship contracts
 March 17 -All PPT presentations due for review and approval
-PPT or contact us slide for each session due: required for attendees looking for more information from your session(s)
-Complimentary registration list due
-Exhibit table routing begins; goes one-by-one
 March 24 -Order show services
-Order ExpoPass lead retrieval
 March 31 -Deadline for complimentary registrations to be completed
-Last day for regular registration rates
-Last day to book hotel in our group block
 April 7-9 Institute of Commercial Payments Annual Conference


Rachel Narveson
rachel.narveson@iocpnow.com, (952) 546-1880, ext. 7

The Scottsdale Resort and Spa is located in Scottsdale, Arizona. To find out more about the venue, location, hotel accommodations and transportation, visit our hotel and travel page.                    
  • The Scottsdale has a UPS onsite to assist with your printing and shipping needs
  • Read through the Shipping Instructions
  • Delivery and/or pick-up of packages directly to/from your exhibit table:
    • UPS requires a completed credit card authorization form to pay for handling fees. Complete the authorization form and the inbound/outbound order form (found within the shipping instructions). Fax or email the completed forms.
    • If possible, include tracking numbers
    • Drop-off: packages will be dropped off on Monday, April 27th by 12:00 p.m.
  • Contact information:
  • Electrical needs are ordered through On Site Audio Visual
  • Complete the On Site Audio Visual order form
  • Email to Kindra Hughey, khughey@onservices.com
  • Reminder: the exhibit hall allows tabletop-only displays - nothing can be placed on the floor (e.g. TV stands; placement behind/on the side of the table is prohibited)

  • The exhibit hall is located in the Arizona Room
  • All exhibits must be contained to the tabletop(s) provided. No exceptions. You will be asked to take down any materials or equipment that do not comply. Exhibits are limited to the 6-foot skirted table(s) provided in your area. Placing any materials, banners, posters, carts, audiovisual stands or any other furniture or promotional materials outside the tabletop exhibit is prohibited. Promotional materials may not block the view of the other exhibits.
  • Download the exhibit table contract terms and conditions for full details.
  • Institute of Commercial Payments is not responsible for items left behind or lost or stolen items.
  • Exhibitor move-in
    • Monday, April 27: 12:00-3:30 p.m.
  • Exhibitor move-out
    • Tuesday, April 28: 5:45-6:45 p.m.
  • Schedule for the exhibit hall
    • Monday, April 27
      • 12:00-3:30 p.m./exhibitor move-in
      • 4:00-6:00 p.m./exhibit hall open and reception
    • Tuesday, April 28                                              
      • 8:00-9:00 a.m./breakfast
      • 11:45 a.m.-5:45 p.m./exhibit hall open
      • 12:15-1:15 p.m./early lunch for exhibitors
      • 12:30-1:15 p.m./lunch
      • 3:15-3:45 p.m./afternoon break
      • 4:45-5:45 p.m./reception
      • 5:45-6:45 p.m./exhibitor move-out
  • ExpoPass lead retrieval is available. Learn more.
  • Complimentary passes are allocated by your organization's lead contact. If you have been instructed to complete a paid registration, go to our conference registration page.

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