About the CPCP Program & FAQs

About & FAQs



The CPCP credential is awarded to Commercial Card professionals who have demonstrated experience and understanding of the body of knowledge necessary to administer a P-Card program. This credential focuses on individual skills and knowledge of specialized P-Card functions. Achieving this designation allows P-Card professionals to be recognized for their exemplary level of expertise.

  • Professional recognition distinguishes individuals as having mastered the relevant body of knowledge and shows a commitment to the industry.
  • It defines the benchmark standard for professionals in the P‑Card industry and provides evidence to employers that you have passed a certification organization's examination.
  • It also establishes the level of knowledge required to administrate a program and encourages personal and professional growth.
  • Certification differentiates those who are knowledgeable, trained, competent and dedicated to their profession.


Frequently Asked Questions

Why was the credential created?

Industry interest led the Institute of Commercial Payments (IOCP) Advisory Board to form the Purchasing Card Professional Certification Council (PCPCC) to investigate the viability of professional certification and ultimately bring the credential to fruition. The CPCP credential was developed to recognize professionals who possess the education, skills and experience necessary to be successful Purchasing Card professionals. Additionally, the CPCP credential was developed to increase the proficiency of Purchasing Card professionals in any component or sector of the industry by:

  • identifying the body of knowledge
  • establishing a level of knowledge and performance necessary for certification
  • stimulating the advancement of the art and science of Purchasing Card management
  • increasing the value of practitioners to their employers
  • recognizing and raising industry standards, practices and ethics
  • maximizing the value received from the products and services provided by certified professionals

Who benefits?

End-users and providers; employees and employers; public and private industry. Individuals gain not only the credential, but additional skills and confidence to advance their careers. Hiring managers can find and retain skilled individuals. Certification ensures that professionals perform duties according to standards and implement programs successfully. Providers achieve a competitive advantage by developing a pool of experts and advocates that support the expansion of the industry.

When did the credential begin?

The first examination was offered in October 2006.

What is the CPCP Credential Statement of Use and Code of Ethics?

You can review the CPCP credential statement of use and code of ethics here

What is the role of the Purchasing Card Professional Certification Council (PCPCC)?

Industry interest led the Institute of Commercial Payments (IOCP) to form the PCPCC to investigate the viability of professional certification and ultimately bring the credential to fruition. The PCPCC benchmarked with other credentialing organizations, reflected upon the needs of the Purchasing Card industry and, together with Institute of Commercial Payments, partnered with a professional testing corporation to create the CPCP credential. The functions of the PCPCC are to:

  • establish, monitor and revise requirements for certification
  • continue research efforts relating to the certification of Purchasing Card professionals
  • do all things necessary and proper to promote and ensure professionalism in the Purchasing Card industry

What is the role of Institute of Commercial Payments?

Institute of Commercial Payments provides general oversight and administrative support for the CPCP program. At least one Institute of Commercial Payments staff member participates on the PCPCC.

Who is Examroom.AI?

Institute of Commercial Payments and PCPCC selected Examroom.AI as its business partner to proctor the exam remotely.

Why should I pursue the Certified Purchasing Card Professional (CPCP) credential?

The CPCP credential is a milestone for professionals who take ownership of their careers, providing a basis for continued personal and professional growth. It provides documented evidence to a current or potential employer that you have been examined by an independent certifying organization and found to possess a mastery of the body of knowledge in the specialized field of Purchasing Cards. Pursuing the credential allows you to leverage your knowledge and experience into career advancement and improve your value to your employer. The CPCP credential also provides a standard of experience and knowledge requisite for certification, thereby assisting employers, the public and members of the Purchasing Card profession in the assessment of Purchasing Card professionals.

Why should my organization support my pursuit of the credential?

Organizations have communicated to the Purchasing Card Professional Certification Council (PCPCC) and the Institute of Commercial Payments (IOCP) that they value the CPCP credential as evidence of a solid baseline of Purchasing Card program knowledge. The credential represents individual competencies and allows professionals to demonstrate a clear understanding of the many facets of program operations. Qualified professionals will be more likely to not only seek out and implement best practices and procedures—resulting in more effective programs for their organizations but will also be more effective in interacting with users, suppliers, providers and customers.

I am interested in earning the CPCP credential. Where do I start?

You will need to apply for eligibility prior to taking the examination. First, ensure that you have at least two years of Purchasing Card experience prior to applying. Then review the application process.

Other than meeting the eligibility requirements, how can I determine my readiness for pursuing the credential?

Consider the depth of your work experience and P-Card industry knowledge. For example, familiarity with industry best practices, which may not always align with how your organization does something, is beneficial. Having general business experience and knowledge of a variety of functions (e.g., procurement, accounting, etc.), in addition to P-Card experience, may also improve your readiness.

Consider taking this brief sample quiz to familiarize yourself with the type of questions that will be asked on the exam. 

Does having extensive work experience increase the individual's likelihood of passing the examination?

The type of P-Card experience that someone has can be even more significant than simply the number of years of experience. An individual whose experience is limited to P-Card program operations (i.e., policies and procedures) for one particular organization may not be as successful as an individual who:

  • has been involved with all aspects of implementing and managing a program
  • possesses a broad understanding of the P-Card industry at large

Can an individual outside of the United States apply for the examination?

Anyone who meets the eligibility criteria can apply to take the examination. However, the examination is offered in English only and contains some questions that are based on the United States’ regulatory requirements.

How do I document my work experience?

Candidates cannot self-validate their work experience. You will be required to provide supporting documentation in the form of a letter or email from your current and/or previous employer(s) stating your applicable job titles, the months and years you held each title (from and to) and Purchasing Card responsibilities of each job title. This should be written and signed by either your supervisor or an HR representative.

For companies that are no longer in business, you can have your work experience documented by either a co-worker, subordinate or even a supplier—provided they can relay the requested details about your position(s). If your work experience was gained in the military, provide a copy of your DD-214 as documentation of work experience.

Do you really need a copy of my college diploma or transcripts? What if my employer already verified and can attest to it via a letter?

The short answer is "yes." We understand this can sometimes be challenging to find, especially if your degree was earned decades ago. However, this requirement helps prevent false claims and support the integrity of the process. Even if an employer rigorously reviews an individual's background as part of the hiring process, someone could still falsify a letter that accompanies the CPCP application.

On the application, can I claim a master's degree other than an MBA?

If the master's degree is business-related, it can be claimed using the row designated for MBA.

Do I need to be a member of Institute of Commercial Payments to apply for the CPCP examination?

No. Both Institute of Commercial Payments members and non-members may apply. (Institute of Commercial Payments members receive a discount on the fee. Join now.)

What is the application fee and what is the purpose of it?

  • $399.00 for IOCP members testing in the U.S.
  • $499.00 for IOCP complimentary subscribers and the general public

The fee helps to offset the costs of ongoing CPCP program administration (e.g., application processing, examination development, exam proctors, etc.).

What is the refund policy?

There is no refund of fees and no substitution of candidates. Fees may be transferred once from one testing period to the next immediate testing period only.

What happens if my application is missing something or it is declined?

If a candidate's application and/or supporting material is missing anything (i.e., insufficient documentation), you will be contacted by e-mail. You will be given an opportunity to submit missing documentation. If the application deadline passes and the candidate has failed to provide the required documentation, all materials, including payment, will be not be processed. Because of this risk, individuals are encouraged to submit their application as soon as possible, well ahead of the deadline.

If a candidate is deemed ineligible due to an inability meet the eligibility requirements (e.g., lack of the required Purchasing Card experience), all materials, including payment, will not be processed.

When and where do I take my exam?

You will have the opportunity to schedule your VIRTUAL exam at any time during our specific testing period dates. Tests can be scheduled 24/7. You may take your exam at home, work or wherever you have access to the necessary technology to access a solid internet connection.

What if I have to cancel or reschedule my examination appointment?

There is no refund of fees and substitute candidates are not allowed. Candidates unable to take the examination during their scheduled testing period will need to pay the $100 transfer fee in order to move to another testing period.

If I want to change my test date from the original testing period to the next testing period, do I need to reapply and/or obtain a new eligibility notice?

You do not need to reapply but contact Institute of Commercial Payments so you can be added to the next examination window.

What will the examination test on?

A detailed exam content outline, including the approximate weightings for each subject area, is available for your review.

Is there a study guide or review course for the exam?

No, it is not considered a good practice to teach to a test. However, Institute of Commercial Payments developed Purchasing Card Essentials: IOCP's Guide to Establishing and Managing a Program, which provides solid information regarding all aspects of Purchasing Cards. This guide, offered for sale by Institute of Commercial Payments, is just one of many resources included in the reading references list for the CPCP exam.

How was the reading references list developed?

Prior to the launch of the CPCP program in 2006, the PCPCC researched the market, seeking relevant resources (i.e., industry information) that may aid exam preparation efforts. This research included reviews of educational materials offered by many different organizations, such as card issuers, networks, other product and service providers, consultants, research organizations, etc.

The PCPCC routinely updates the list, when appropriate, as new industry resources become available. If you are aware of good P-Card references not already on this list (that align with one or more topics on the exam content outline), please contact the PCPCC via heidi.kaliher@iocpnow.com.

How do I obtain the information listed in the reading references list?

The reading references list includes the name and author and/or sponsoring organization of each document. Many are available through Institute of Commercial Payments website; others you can find on the Internet; and for some, you will need to contact the author or sponsoring organization to obtain a copy. Some of the materials are available for purchase, or you may borrow them from a colleague, or you and a colleague may want to purchase them together and share them as you prepare for the examination.

Am I expected to read all the material in the reading references list?

It’s not necessary to obtain or read everything on the reading references list. The list does not attempt to include all acceptable references, nor is it suggested that the examination is based entirely on these references. The PCPCC recommends that you review the exam content outline first and concentrate on those areas in which you think you are weak.

Will examination results be available immediately?

An unofficial pass/fail result will be sent via email within 24 hours of you concluding your test. Once the testing window is completed, the official results must be tabulated and validated before the actual examination results are released to the candidates. Results will be provided within four to six weeks after the testing window has closed.

What is passing?

The passing score for the CPCP exam is 75%.

Will I be able to ascertain which questions I answered incorrectly?

Individuals will be sent an email with only their percentage score. To uphold the integrity of the exam, you will not be able to see which questions you answered incorrectly; all of the items are confidential and are not released once the examination has been taken.

If I pass the examination, what is the proper way to denote the credential after my name?

Individuals who pass the certification examination will become Certified Purchasing Card Professionals and are eligible to use the registered designation " CPCP" after their names for as long as the credential remains valid. See also the frequently asked questions about the Certification Period and Recertification.

What do I do if I fail the examination?

In order to re-test, you will need to submit another application and appropriate payment. There is no discount on re-tests. Regarding the supporting documentation component if you plan to re-test:

  • within 12 months of your last exam, there is no need to re-submit supporting documentation; please include a note with your application, specifying when you last took the exam
  • more than 12 months after your last exam, then appropriate supporting documentation is required (just like the initial application process)

*Please note: we do not allow retesting in the same period as your initial test. You are only able to test once per session. 

I failed the exam but was really close to the passing score. Is there a way I can make up the difference in order to earn the credential?

You should be proud of your effort, but we understand this is disappointing. The minimum passing score provides a clear line, enabling a consistent process, that we need to uphold to avoid managing exception requests.

If I fail the first time and pursue taking it again, how can I improve my chances of passing?

Consider your first exam effort, evaluating how your preparation could be improved. For example, did you:

  • follow the suggested process and study tips?
  • review the suggested reading references and focus on material to help you broaden your education of exam topics less familiar to you?
  • dedicate enough time for studying and begin early enough to avoid last-minute cramming?

As a starting point, review your results from the first time to identify your weakest areas.

How long is my credential valid?

Your credential is valid for three years, at which time you need to recertify in order to maintain it. Refer to your CPCP certificate for the dates of your particular certification period.

Is it possible to achieve a "lifetime" CPCP credential?

A lifetime credential is not available. The profession is continuing to increase in complexity; as a result, continuing education will play a significant role in making sure Purchasing Card professionals stay current on the latest program management best practices.

How do I keep my certification valid if it expires in three years?

The process for maintaining the CPCP credential is called recertification. A current CPCP must recertify through one of two methods:

  • accumulate a minimum of 18 points during the three-year certification period or
  • take and pass the certification examination again

Contact Heidi Kaliher for any issues.

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