Question:

What do you anticipate will be your greatest challenge in the next 18 months?

I plan to submit my application for the CPCP and have a goal to pass.

The greatest challenge will be moving group cards to individual cards throughout the district.

We are working to implement a new provider and meeting the requirements from compliance and internal controls is an undertaking.

Artificial Intelligence, how to integrate it into our programs. Launching virtual card and taking advantage of more loyalty programs to benefit the County. Airfare, hotels, and other rebate programs.

The greatest challenge I currently face is convincing new leadership to keep and expand our card program.

AI and how it will impact Procurement processes.

Continuing to reinforce the new procedures and having cardholders recognize that the new business process takes longer to complete, so that everything isn't a last-minute scramble.

Same as above

Implementing transition to new card provider, including technology integration with ERP. Getting CPCP certification.

Being stuck doing mundane task but wanting more challenges.

Trying to streamline the issues and make the system easier for faculty, staff and students.

Changing the SAP Concur Expense Reporting from a bank statement cycle reporting to a calendar month reporting system for PCard transactions.

Moving to a new reconciliation software

managing the amount of cardholders & associated requests, policy updates that keep up with technology

beginning a new career

New ERP system

Our thr4th migration to a new ERP, which will drastically (and positively) impact the way p-card transactions interface with our budget account codes and encumber funds prior to purchase.

Software Implementation

Keeping my team of direct reports up to date with all the transitions we are experiencing right now and what's coming in the next biennium. Hiring new staff in the middle of the implementations is a double edge sword - PRO: because will be on the ground floor of new processes; CON: still has to learn what we are doing now at the same time, some of which will be changing for the better. Getting buy-in from management and downstream employees on new policies and aggressive enforcement of violations. Turning around of a culture that has been allowed to exist in departments for some time.

Automating card issuance and integration of our card program system with our meetings management system for automatic virtual card.

Reinforcing new ERP training, and troubleshooting and correcting issues with the new system.

Creating and implementing a virtual travel card program.

Learning how to perform front-end restrictions for higher risk merchant groups- IT specifically, and creating a health measurement for KPI Dashboards focused on program health, not just fact finding data from a visualization tool.

Continuing to lead and grow our card program in big way.

Updating to a new travel and expense system company-wide

Establishing directives for electronic vehicle charging fees

The greatest challenge will be to conduct compliance of the program as it grows with limited FTE's

Processing fees charged by vendors.

I can't think of anything at the moment.

The continuing trend of vendors charging for card acceptance.