Creating an Issuer Relationship That Aligns With Your Commercial Card Program and Environment
Open to end-users and providers
Description
Whether you're new to Commercial Card programs or a seasoned professional, this session is designed for you if you're looking to optimize your card program and enhance operational efficiency.
Diana Cotham, retired HPE program manager, will guide you through a deep dive into the provider-customer relationship and highlight key issues often overlooked during the RFP process. We're excited to share insights that can help you strengthen your Commercial Card program and prepare for future growth.
Key takeaways:
- Ensuring RFP content matches both current and future program needs
- Identifying provider product, technology, service and currency capabilities that fit your environment
- Aligning contract elements to support program growth and enhancement
- Recognizing key dependencies for smooth operations and expansion
- Understanding changes to rebate structures with new products, providers or locations
- Creating a three-year roadmap to establish goals, timeframes and measurement criteria
Feel free to bring your questions—your participation is valued and encouraged.
Target Audience
Anyone who manages and/or supports a Commercial Card program
Speaker
Diana Cotham, Retired Global Commercial Card Program Manager, Cotham Consulting, LLC
Seasoned professional with 30+ years’ experience in the Commercial Card and Payments industry, specializing in program and expense management, ethics and compliance, provider selection, implementation, contract management, business intelligence, program analysis, risk mitigation, and organizational and project management.
Diana retired December 2024 after almost 13 years managing the Hewlett Packard Enterprise Global Card program and now is the managing director of Cotham Consulting, LLC, where she’s focused on consulting and mentoring global, corporate and state government Commercial Card programs.
Fee
$99 for members and $179 for subscribers
What do you receive?
A link to the recorded virtual event through the GoToWebinar tool.
Duration
This virtual event is approximately 70-minutes in length.
Continuing Education Points
Viewing this virtual event earns 0.25 CPCP points to initial eligibility or re-certification.
Original Presentation Date
February 24, 2026
