|
Corporate Card as a Crisis Management Tool
| Description |
|
NAPCP Travel Card Advisory Team Virtual Roundtable Corporate Card as a Crisis Management Too
Open to end-users in all sectors and providers
|
Description
|
When discussing the intrinsic value that Commercial Cards bring to organizations, one aspect is commonly overlooked… until it’s too late. Crises can come in many forms: from a natural disaster, to a strike, a fire, or even a terroristic act. Having a plan before the crisis occurs is key to ensuring the safety of employees. This webinar will help provide you with tactics to put together a plan to manage any crisis that can arise while you are managing a program. Topics will include:
- having a plan in place before the disaster to leave no one stranded, including:
- communication strategies for your cardholders
- obtaining phone numbers and other information needed
- laminating cards
- ensuring employees have cards in hand before the disaster
- adjusting limits and merchant category codes
- coordination strategy for working with the bank issuer:
- prompt notification
- work with dedicated resource
- help prevent declines
- change card profiles as needed
- monitoring the program after the event
- coordination strategy with internal company resources (i.e., security and travel departments to ensure each group understands their role and reduce overlaps)
|
| What do you get? |
Link to recorded webinar through the GoToWebinar tool. |
| Target Audience |
All P-Card Managers and Administrators
|
| Duration |
This presentation is approximately 60 minutes in duration. |
| Original Presentation Date |
October 17, 2019 |
|
CPCP Points
|
Viewing of this presentation will earn 0.25 point towards CPCP initial eligibility or recertification. |
| Facilitators: |
About the Facilitators:
|
 Stephanie Dowell, CPCP, Senior Manager Procurement Services, Cox Enterprises
Stephanie Dowell has been with Cox Enterprises since January 2008 and currently serves as senior manager procurement systems. Stephanie’s background and expertise span over 15 years of purchasing, procurement and customer service, in conjunction with over a decade in finance. Her years of experience have contributed to the success of maintaining and managing a diverse Procurement Card program (over 3,000 P-Cards), Fuel Card program (over 9,000 Fuel Cards) and Travel Card program (over 8,000 Travel Cards) at Cox Enterprises. Stephanie has been a member of NAPCP since 2011. Stephanie achieved her Certified Purchasing Card Professional (CPCP) certification in July 2014. Stephanie has presented at several conferences. Stephanie is a member of the NAPCP Corporate Advisory Team. She has been an active member of the Atlanta NAMIC (National Association of Multi-Ethnicity in Communications) Atlanta Chapter since 2008. Stephanie holds a BBA degree in Finance from Mercer University.
|
Tracye Eades Mickle, Assistant Director of Procurement Card Services, Florida International University
Tracye Eades Mickle is Assistant Director of Procurement Card Services at Florida International University in Miami Florida. Her responsibilities include managing the university card programs, consisting of ProCard, Travel & Entertainment and SUA/ePayable Card Programs. Annual card expenditures under Tracye’s management exceed $52.5 million. Tracye has worked at FIU for 23 years, the last 15 directly with the university card programs in both accounting and administrative capacities. During her tenure, Tracye has assisted in two major card reissues, one that involved a new bank implementation, assisted with the implementation of PeopleSoft 8.4, 9.0 and 9.2 Systems. She has also developed and implemented a comprehensive Emergency Management Plan for her university’s card programs.
|
|
Becky Holcombe, CPCP, Team Lead, P-Card and Expense Report Audit, Southern Company Services
Becky Holcombe, CPCP, is team lead for the Southern Company Services (SCS) P-Card administration and expense report audits. She has been with the company for 40 years. She is responsible for over 22,000 P-Cards and 225,000 statements annually including a continuous monitoring review. In addition, Becky performs a level 3 audit. SCS is an Electric and Gas Utility often requested to assist during storms. She has developed a best practice to ensure P-Cards are available during emergencies, which includes notifying the P-Card provider, increasing limits and adding cash. Becky has presented at several conferences including Purchasing Card during a Disaster, P-Card during Consolidation, Level 3 Audits and How to Effectively Manage a 15,000+ Purchasing Card Program.
|
|
|
|
