Description

Organizations have different “channels” through which demand for goods and services are met. Each channel comprises different steps and different costs, and effective channel management is the active practice of directing demand to the most appropriate channel based on demand criticality, risk and value.   This virtual roundtable will address how Commercial Cards can play different, but important, roles in Channel Management in three steps including:

• What is channel management?
• The three roles of cards (Purchasing, Settlement and Enabling).
• Single Use Account (SUA) enabling the catalog channel to deliver end-to-end process efficiency.

Sheila Gunby is a vice president in the U.S. Public Sector Market Development group at MasterCard Worldwide. She is responsible for new business development efforts for the State and Local Market in the United States. This includes state governments, municipalities, counties, school districts and higher education institutions.  Ms. Gunby joined MasterCard in 1992 and brings almost 30 years of payments industry expertise to the position. Since joining MasterCard, she has held several sales and account management roles working with our partners in prepaid programs, Commercial Card solutions, government benefit disbursements and campus card programs.  

Lesley Lackore serves as systems administrator for procurement services at Iowa State University with 15 years of experience in Purchasing Card program administration. Lesley is a graduate of ISU, earning a BLS with emphasis in business and communication. In 2006, she earned the designation of Certified Purchasing Card Professional (CPCP) from the NAPCP. A member of the NAPCP Higher Education Advisory Team, Lesley earned the NAPCP Community Champion Award in 2016 for her contributions in leading that team.

Steve Homewood has more than 30 years’ international experience in procurement, category management and large scale and multi-cultural business transformation. Previously with Shell, he led the project to consolidate 46 existing T&E and Procurement Card programs into a single, standard, global card program covering 23 countries, 55,000 cardholders and more than $1 billion in spend. Since leaving Shell, Steve has worked with PayTech Commercial in support of card associations and card issuers, and has supported many large-scale commercial and public sector organizations in sourcing, implementation and expansion of their Commercial Card programs. He has lived in six countries and worked in more than 30 others.