| Presenters |
 Loren Blank, Vangard
Loren is the global travel and expense supervisor at Vanguard, leading a team that manages travel and expense processes and the Corporate Card program. She began her career in the travel world, booking vacations for Liberty Travel and then moving up to the parent company’s corporate brand, FCM Travel Solutions. There, Loren managed a team of six agents and supported the travel programs of several clients ranging in size and scope. Since joining Vanguard in 2017, she completed a successful travel management company RFP, strengthened relationships with old vendors and new, liaised with multiple internal business partners, and supported all company travel and expense users. In 2021, Loren was promoted to supervisor where she took the lead on expense and Corporate Card policies and practices. She engages with more than 10,000 cardholders across the globe. Loren joined the NAPCP Global Advisory Team in May 2022. In her free time, she enjoys traveling the world and reading a good book.
 Diana Cotham
Diana is the Global Corporate Card Program Manager for Hewlett Packard Enterprise (HPE). Her program spans 50+ countries and includes more than 40,000 Travel, Meeting, Virtual and Purchasing Cards. Since starting with what was previously Hewlett Packard (HP), she managed the contract and program redesign when the company separated into HPE and HP Inc., was the SME for HPE’s Card RFP and managed the implementation to replace the previous provider.
Diana manages all aspects of the provider relationship, contract and rebate, and develops the annual goals, strategy and program direction. Along with her card operations manager, Diana focuses on ways to automate, re-engineer and optimize operational processes, design new ways to use data and program intelligence to improve compliance and other activities, and find ways to enhance the employee experience.
Diana has been in the Commercial Card industry for 28 years as a card program manager for other corporations, was an account director with two global providers, and an account manager with a large merchant payment processor. She was the controller of a state government agency for over 10 years, has her bachelor's degree in business administration, and lives with her husband, Scott, outside of Dallas in Wylie, Texas..
 Jenny Kissner, CPCP, Dentsply Sirona
Jenny is a global process controller, I2P for Dentsply Sirona with 22 years of experience decoding financial processes for internal and external contacts. Specializing in Corporate Card programs and expense reporting, she uses that experience to streamline company procedures with emphasis on future technologies.
While modeling necessary global change, Jenny has been able to utilize her BA in English from York College of PA in unexpected ways. She is currently leading the global implementation of Concur Expense to Dentsply Sirona's 42 operational countries. Over the years, her strengths at Dentsply Sirona have garnered recognition, including the 2022 Finance and Information Technology Team Culture Award for Core Values. Also in 2022, Jenny earned Certified Purchasing Card Professional status from NAPCP.
When she’s not at Dentsply Sirona, Jenny is an avid knitter and loves playing games with her family and friends.
 Jack Reynaert, Options Travel
Jack is the VP of Corporate Travel Partnerships & Chief Economist at Options Travel, where he works directly with companies which embrace the model he created at Meritor, where he managed the Travel team, which services all global operations in 19 countries. His team has fully integrated the travel bookings, vendor relations, expense tool direct management/technology interfaces, Global Corporate Credit Card, meetings management and corporate jet operations/sub-charters. Jack has been in the travel industry since 1977, managing corporate travel for half his career at three companies, working at: airlines, TMC, Rental Car and GDS, and is an Airbnb Superhost. His supports the P&L/CTD Partnership model, and he is responsible for the strategic direction and overall modeling of companies' worldwide travel program. Jack is a devoted NAPCP member, receiving NAPCP's Contributor of the Year Award in 2016 and serves on the NAPCP Global Advisory Team.
Toni Waters, CPCP, FIS
Toni began her career with Metavante (now FIS) in 2001 in Milwaukee, Wisconsin. She held various roles including billing, accounts receivable, collections and finance. When Metavante was acquired by FIS, Toni began managing the Corporate Credit Card program. Over the last several years, Toni has had a number of significant accomplishments, including RFPs, implementing new card programs, decommissioning old card programs and assisting with writing/enforcing FIS’ Global Travel Policy. She has expanded her global responsibilities for both card and expense, and has trained numerous employees on the expense reporting process. Toni has been a member of NAPCP since 2010 and earned her CPCP credential in June 2014. In February 2016, Toni relocated from Milwaukee to FIS’ headquarters in Jacksonville, Florida. Today, Toni manages the Global Corporate Credit Card, Expense Reporting and Travel Reporting/Compliance teams. Her teams oversee administration of approximately 15,000 corporate credit cards in 20+ countries; audits/processes 100,000+ expense reports per year across 40+ countries; and provides travel reporting to executive management. She is proud to join the NAPCP Global Advisory Team.
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