Description

Have you issued surveys within your organization? If so, do you get full participation? How do you know who to survey? What type of survey should be used for your program? What questions should be asked?

This virtual roundtable provides practical advice on surveys and provides tips on the types of surveys that can help you obtain the feedback you want.

Key takeaways:

• learn how to create a successful survey to fit your program
• suggestions on who you should survey
• learn what questions to ask to get the best feedback
  

This event correlates with Section VIII “Program Optimization" of the CPCP exam.

Professionals interested in creating surveys designed to turn feedback into success.

Taene Britt, CPCP, Purchasing Card Administrator
University of Richmond
Taene is the Purchasing Card administrator at the University of Richmond. She has been a Richmond Spider for six years. She was hired as an accounts payable specialist and after two years, she was promoted to the Purchasing Card administrator role. When she started as the Purchasing Card administrator, the program had multiple cards including a Travel Card and a supply card. She implemented the “One Card” to the P-Card program, eliminating the use of multiple cards to make purchases. She also implemented the UR Amazon Business account on campus for P-Card cardholders. She looks forward to growing the P-Card program even more in the future. GO SPIDERS! 

Denise Caissie, CPCP, GWCCM, ProCard Administrator
University of Alaska, Fairbanks

Denise is the ProCard administrator at the University of Alaska, Fairbanks (UAF). With over nine years of procurement experience, and three years as the Purchasing Card program administrator, Denise is responsible for managing both the Purchasing and Travel Card programs at the UAF. She has overseen and participated in dramatic changes to the program during the last three years including the current implementation of a Single Use Account (SUA) program for the entire University of Alaska system, and looks forward to expanding the program in the future.

Donna T. Ginter, C.P.M., CPCP, CPPB, CPPO, Director of Procurement & Travel Services
The George Washington University
Donna sets the strategy for the card program at The George Washington University. She has taught at the undergraduate and graduate levels, presented on a variety of topics at forums and conferences, and is published on topics such as State and Local Procurement, Social Responsibility and Public Procurement Compensation. Donna also sits as a member of NAPCP’s Higher Education Advisory Team (HEAT).Greg joined the Mastercard Worldwide team in 2012 after more than 25 years as a leader

 This virtual roundtable event is approximately 60 minutes in duration.

The virtual roundtable is complimentary for members and $149.00 for complimentary subscribers.  

Continuing Education Credit

Viewing of this event will earn 0.25 points towards CPCP initial eligibility or recertification.

Link to recorded webinar through the GoToWebinar tool.