Jack Reynaert, Manager, Global Travel/Meetings, Financial Shared Services, Meritor, Inc.

Jack manages the Travel team, which services all global operations in 19 countries. His team has fully integrated the travel bookings, vendor relations, expense tool direct management/technology interfaces, global corporate credit card, meetings management and corporate jet operations/sub-charters. Jack has been in the travel industry since 1977, managing corporate travel for half his career at three companies; also working at: airlines, TMC, Rental Car and GDS and is an AirBNB SuperHost. His current configuration is a P&L/CTD Hybrid model, and he is responsible for the strategic direction and overall management of the company’s worldwide travel program. Jack is a devoted NAPCP member, receiving NAPCP's Contributor of the Year Award in 2016 and serves as chair on the NAPCP Travel Card Advisory Team.

Alison’s career in Corporate Cards began in 2010 when, working in the gold mining industry as a buyer, she inherited the Travel and P-Card programs. She was thrown in head-first as she was asked to lead a One Card RFP to consolidate the two programs and hasn’t looked back since. She successfully rolled out that new card program, while writing and releasing a new Travel and Expense Policy, and implementing a new expense software system. In 2015, Alison joined Charles Schwab to manage the Travel and Expense and P-Card programs. Alison is responsible for all aspects of the program and for leading the team that oversees 12,500+ card accounts, related policies, expense system, and all audit processes, along with cardholder training and communication strategies. Most recently, Alison implemented an artificial intelligence expense audit solution and is launching a new declining balance program. Alison earned her CPCP designation in fall 2018. She loves getting involved any way she can with the NAPCP and is currently a member of the NAPCP Travel Card Advisory Team.

Wendy Flood, Corporate Travel and Expense Program Administrator, Interstate Hotels

Wendy has managed Corporate Card and P-Card programs for more than 15 years at multiple businesses and industries such as CVS Health, Michaels Stores and Freeman. Each of the programs she managed varied in size and how the cards are permitted to be used. Wendy implemented new programs and new providers, written procedures and policies. She manages the day-to-day functions including processing applications, monitoring spend, addressing delinquencies and closure of accounts when needed. She assists cardholders with balancing their accounts and completing online expense reports on two different systems, Oracle iExpense and Concur. Along with her card management role, Wendy has administered Corporate Travel programs for the past 12 years where she assists travelers with their questions and use of an online booking tool. She implemented new travel programs and agencies, written policies and negotiated with suppliers. Wendy is currently on a Payment Solutions Committee with GBTA as well as the NAPCP Travel Card Advisory Team. card programs are Wendy’s passion!

Eric Grossman, Corporate Card Administrator, Regeneron Pharmaceuticals Inc.

Eric started his card career at Ernst & Young in July 2007 as a Purchasing Card program admin. During his eight years at EY, he also worked on the corporate Travel Card program. The corporate Travel Card program was IBIP with a large amount of delinquency. He worked with his manager to deploy a multifaceted risk management process to reduce delinquencies by more than 50 percent. He joined Regeneron Pharmaceuticals in July 15 as the Corporate Card program administrator, managing the entire Global Card program, which consists of Travel, Purchasing and Declining Balance Meeting Cards.

Terri Moreno, Travel Manager, Production Resource Group, LLC

Terri has been working in the corporate travel industry since 2000. She began her career with Anaren, Inc., where she built their managed travel program from the ground up. Having recently joined Production Resource Group, she is currently in the process of integrating two recently merged companies’ travel, expense and card programs into one. This entails centralizing two policies, three TMCs, four booking tools, two expense tools and two banks into one cohesive program. Her experience runs from end-to-end including vendor negotiations and relations, Sabre reservations and ticketing, Concur implementation and back-office administration, policy compliance, traveler satisfaction, T&E card administration and expense auditing. Terri is an active member of the Global Business Travel Association (GBTA), volunteers at its annual convention, serves on the Chapter Presidents’ Council, and is president of GBTA’s Upstate New York Chapter. She has been the recipient of the Concur Community Service Award, the GBTA CPC Business Travel Service Award and her GBTA’s Chapter Direct Member of the Year Award.

Stephen Steinfath, American Express Specialist, Travel Management, HCA Healthcare

Stephen has experience in accounting, accounts payable, finance, payment cards and supply chain. He has managed mid to large-volume payment card programs in both healthcare and higher education. Stephen previously managed Hospital Corporation of America’s P-Card and ePayables programs, focusing on hospital supply chain procurement and invoice reduction. Stephen served as program manager for Vanderbilt University’s portfolio of Payment Card programs for both the University and University Medical Center. Stephen served as program manager for Vanderbilt University’s portfolio of Payment Card programs for both the University and University Medical Center. Stephen has since returned to Hospital Corporation of America, this time to manage the Travel Card program of 11,000+ cardholders. Stephen has been actively involved with NAPCP since 2014, collaborating on articles and as a conference speaker at an NAPCP Annual Conference. He previously served on the NAPCP Higher Education Advisory Team (HEAT) and currently is a member of the NAPCP Travel Card Advisory Team.

Toni Waters, CPCP, FIS

Toni began her career with Metavante (now FIS) in 2001 in Milwaukee, Wisconsin. She held various roles including billing, accounts receivable, collections and finance. When Metavante was acquired by FIS, Toni began managing the corporate credit card program. Over the last several years, Toni has had a number of significant accomplishments, including RFPs, implementing new card programs, decommissioning old card programs and assisting with writing/enforcing FIS’ Global Travel Policy. She has expanded her global responsibilities for both card and expense, and has trained numerous employees on the expense reporting process. Toni has been a member of NAPCP since 2010 and earned her CPCP credential in June 2014. In February 2016, Toni relocated from Milwaukee to FIS’ headquarters in Jacksonville, Florida. Today, Toni manages the Global Corporate Credit Card, Expense Reporting and Travel Reporting/Compliance teams. Her teams oversee administration of approximately 15,000 corporate credit cards in 20+ countries; audits/processes 100,000+ expense reports per year crossing 40+ countries; and provides Travel Reporting to Executive Management. She is proud to join the NAPCP Travel Advisory Team.