Description

How do you currently communicate with your cardholders, providers, etc., about your P-Card program? Do you find it to be effective? Do your cardholders complain of a lack of communication? How often do you speak with your provider? Do you report benchmarking and/or metric statistics to upper management? This webinar will provide tips and strategies to improve communication within your organization. The facilitators address:

• internal communication methods

• tips to incorporate communication if it is lacking within your organization

• lack of communication issues

• conversations with your P-Card program provider

• opportunities to advance your P-Card program by benchmarking and using metrics
  

This event correlates with Section VII “Managing the Program" of the CPCP exam.

Professionals who want to improve communication within their organization, and who are preparing for the CPCP examination.

Taene Britt, CPCP, Purchasing Card Administrator
University of Richmond
Taene is the Purchasing Card administrator at the University of Richmond. She has been a Richmond Spider for six years. She was hired as an accounts payable specialist and after two years, she was promoted to the Purchasing Card administrator role. When she started as the Purchasing Card administrator, the program had multiple cards including a Travel Card and a supply card. She implemented the “One Card” to the P-Card program, eliminating the use of multiple cards to make purchases. She also implemented the UR Amazon Business account on campus for P-Card cardholders. She looks forward to growing the P-Card program even more in the future. GO SPIDERS! 

Cecilia McClay, CPCP, P-Card Program Manager
Boston College

Cecilia is the manager of Purchasing Card operations at Boston College. Cecilia has been with Boston College on the operations of the Purchasing Card program from 2000-2009 and was promoted to manage the program in 2009. She has been heavily involved in growing the program as well as automating as much as possible. Her involvement with the NAPCP includes being an annual conference speaker, a Regional Forum host and a webinar presenter.

Greg Hamilton, Vice President, Public Sector Business Development
Mastercard Worldwide

Greg joined the Mastercard Worldwide team in 2012 after more than 25 years as a leader
in this market segment working directly for several large issuers and technology partners. As vice president of Public Sector Sales for large market commercial payments in the U.S., he and his bank issuing partners are actively involved in assisting with RFP development, program design, implementation and overall sales and service strategy for state and local government, higher education and not-for-profit organizations. Greg's responsibilities include commercial credit products including virtual payments, Purchasing Card, Travel Card and fleet applications.  

 This virtual roundtable event is approximately 60 minutes in duration.

The virtual roundtable is complimentary for members and $149.00 for complimentary subscribers.  

Continuing Education Credit

Viewing of this event will earn 0.25 points towards CPCP initial eligibility or recertification.

Link to recorded webinar through the GoToWebinar tool.