Description

Establishing and actively using benchmarking encompasses far more than copying competitor best practices and technology tools. It includes understanding your corporate culture, what practices and tools define your company's image, measuring and verifying results against clients, competitors and the marketplace, as well as affirming what works, and what needs attention.

• Improved quality: Benchmarking helps organizations to continuously improve the quality of their internal as well as external products and services.
• Better performance: Better understanding of your program's place in the marketplace.
• Cost efficiency: Increase productivity while reducing costs using valuable data on the latest technology and processes following in the business environment.
• Identifying areas of improvement: Identify the areas where the gap between your standards and that of the industry are the largest.
• Leveraging strength areas: Highlight high performance areas of your programs and business practices. Confirm your best-in-class assets.

Sourcing and finance professionals, accounts payable professionals, P-Card administrators and treasury analysts.

This 60-minute presentation is open to both end-users and providers.

William Kniering, Director: Commercial Card Sales and Relationship Management, MUFG Union Bank, N.A.
William Kniering leads the Commercial Card and client management team. With over 30 years of experience in the Commercial Card industry, he has held positions in operations, implementation, technology, account management and sales. While at Bank of America, he worked in London to help launch the bank's Global Card program. While at Paymentech, he worked on the team to design and deploy the first internet-based Commercial Card reporting solution in 1997. Mr. Kniering has a BA from the University of Colorado at Boulder.

Brian Balmer, Vice President, Client Relationship, MUFG Union Bank, N.A.
Brian Balmer joined MUFG in 2017 as vice president, client relations. He has worked in various roles managing sales and account management teams focused on commercial issuing banks at Visa, leading a team of global commercial product relationship managers at U.S. Bank, and developing commercial payment strategies for early adopter issuing banks at Mastercard. He has a BS in Management from Fairfield University.

MUFG Union Bank, N.A., is a member of Mitsubishi UFJ Financial Group (MUFG). MUFG is headquartered in Tokyo and has a global network that includes 1,100 offices in more than 40 countries. With over 140,000 employees and approximately 300 entities worldwide, MUFG provides access to commercial banking, trust banking, securities trading services, credit cards, consumer banking and finance, asset management, leasing and other services. 

Through close partnerships with its operating companies, MUFG aims to "be the world's most trusted financial group" by responding flexibly to customers' financial needs, serving society and fostering shared and sustainable growth for a better world.