Package of 3 reports
Members: $1,998 (discount of $2,501); Complimentary Subscribers/Non-Members: $4,499

Click here to access a summary of the reports.

Market Trends and Best Practices (the “Main” report)

o    Analyses and highlights of current trends in EAP technology and EAP use

o    In-depth examination of factors critical to the success of EAP programs

o    Identification of future trends and growth opportunities for EAP use

Benchmark Data for EAP Use and Management

o    Corporations by size

• Fortune 500-Size (annual revenue $2B or greater)
• Large Market (annual revenue between $500M and $2B)
• Middle Market (annual revenue between $$25M and $500M)
• Small Market (annual revenue less than $25M)

o    Government and Not-for-Profit organizations

• States and state agencies
• City and county governments
• Colleges and universities
• School districts
• Not-for-Profit organizations

The Issuer’s Role in EAP Program Success

An examination of customer satisfaction with and importance of EAP provider activities (across financial, service and support, data capture, reporting, integration, and technology factors) and how it affects EAP program performance.


PLEASE NOTE: This newest version of the RPMG surveys, will only be available in a downloadable form. No hard copy book will be sent. Post purchase, you will be contacted by Institute of Commercial Payments with directions and a password to download.