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Creating an Issuer Relationship That Aligns With Your Commercial Card Program and Environment

Open to end-users and providers

Description
Whether you're new to Commercial Card programs or a seasoned professional, this session is designed for you if you're looking to optimize your card program and enhance operational efficiency.

Diana Cotham, retired HPE program manager, will guide you through a deep dive into the provider-customer relationship and highlight key issues often overlooked during the RFP process. We're excited to share insights that can help you strengthen your Commercial Card program and prepare for future growth.

Key takeaways:

• Ensuring RFP content matches both current and future program needs
• Identifying provider product, technology, service and currency capabilities that fit your environment
• Aligning contract elements to support program growth and enhancement
• Recognizing key dependencies for smooth operations and expansion
• Understanding changes to rebate structures with new products, providers or locations
• Creating a three-year roadmap to establish goals, timeframes and measurement criteria

Feel free to bring your questions—your participation is valued and encouraged. 

Target Audience
Anyone who manages and/or supports a Commercial Card program

Speaker

Diana Cotham, Retired Global Commercial Card Program Manager, Cotham Consulting, LLC
Seasoned professional with 30+ years’ experience in the Commercial Card and Payments industry, specializing in program and expense management, ethics and compliance, provider selection, implementation, contract management, business intelligence, program analysis, risk mitigation, and organizational and project management.

Diana retired December 2024 after almost 13 years managing the Hewlett Packard Enterprise Global Card program and now is the managing director of Cotham Consulting, LLC, where she’s focused on consulting and mentoring global, corporate and state government Commercial Card programs.

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Fee This educational webinar is $99 for members and $179 for subscribers.

Registration Process Institute of Commercial Payments uses Teams to facilitate the event. You must complete the two-step registration process to receive the webinar access link.
Step 1. Click the "Register" button at the top of this page. After you click "Submit", you will be taken to a webpage with a link to register with Teams.
Step 2. Click the "Teams Registrations" button. Complete the form and click "Register Now." You will receive a confirmation email with the event link and a reminder to add the event to your calendar.

Continuing Education Points In order to earn 0.25 points towards CPCP initial eligibility, re-certification or receive supporting documentation for possible continuing education credit, you must be: 1. Registered on Institute of Commercial Payments website and Teams and 2. You must log in to the webinar individually. Attendance cannot be tracked if you do not log in individually and therefore you will not receive CPCP credit.

Program Changes, Cancellations and Terms of Use We reserve the right to make changes in programs and speakers or to cancel programs if enrollment criteria are not met or when conditions beyond its control prevail. We will make every effort to contact each enrollee if a program is cancelled. If a program is not held for any reason, our liability is limited to the refund of the program fee (if applicable) only. Terms of Use must be followed.

Questions? Contact Heidi Kaliher at heidi.kaliher@iocpnow.com.